POSTAGE
When ordering please bear in mind postage. Postage can be one of 3 methods: Standard / Recorded / Guaranteed Next Day
Standard Delivery does not require a signature and will be sent in 1st class post, we cannot guarantee how long this will take.
Recorded is sent as 1st class recorded delivery, which requires a signature and is generally 1 days postage, again, there is no guarantee on how long it will take, but it is trackable.
Guaranteed Next Day is guaranteed delivery before 1pm the day after posting. This also requires a signature and is trackable.
All trackable items have their tracking number supplied when the order status is updated to Shipped, which can be tracked through the parcelforce website www.parcelforce.com
Orders are, in most cases sent the day after ordering.
If an order is received on a Thursday, they generally will not be sent until the Monday, even if Next Day delivery is specified, as Saturday Delivery cannot be guaranteed (as stated on the parcelforce website)
If you are in any doubt regarding delivery, please contact us, and we will be happy to help.
If you are unhappy with your order for any reason, please let us know when you receive them. Please dont email with your next order and complain as we will not be able to help in these events.
As a species un-native to the UK butterworms are imported as 'regulated'.
Although they are irradiated before release from Chile, they are deemed a species which should not be released into the UK.
Worms bought from this site are bought for the feeding of pet animals only. Not for the use of breeding and release into the UK's ecosystems. This is monitored by DEFRA
Please Be Aware Of This When Ordering
